Insights (iOS)

Every night Grid Getter looks back over the last 30 days of your site and writes up anything worth knowing. The iOS app shows the same insights as the web app, with the same wording. This page covers where they live in the app and what you can do with them. For what each card means and when it shows up, see Insights (web).

Where to find them

The Insights tab. A tab with a lightbulb icon, labeled Insights. Its badge counts your Timely insights. The tab appears once your account has Insights and the first nightly results have loaded.
On the Live Dashboard, an Insights section sits right under Power Flow, with an Insights chip in the section navigation. The section shows the top two cards and a caption like “as of 3:02 AM · top 2 of 5”. See all insights → opens the Insights tab. When more are waiting, a link says how many, for example “3 more insights on the Insights page →”.
Notifications. Tapping a rate season or insight tip notification opens the Insights tab.

When nothing new turned up, the dashboard section shrinks to one row: “Nothing new last night.” with Ask a what-if ›. A site where the nightly DemandGuard check doesn’t run sees “Battery, solar and rate plan checks” with See insights › instead. Both open the Insights tab.

If you run DemandGuard, the dashboard section pins a short version of the How DemandGuard fits this site card first, marked Pinned. See the full breakdown → opens it on the Insights tab.

The Insights tab

The tab header reads Insights, with “as of [time] · updates nightly” under it. Pull down to refresh.

Category filters across the top: All, then Forecast, Demand, Battery, Solar and Rate plan, each with its count. Categories with nothing in them are left out.
Timely holds insights that expire within 48 hours. Worth knowing holds the rest. If you run DemandGuard, the How DemandGuard fits this site card leads Worth knowing. It has the bar, the demand charge and battery tiles, and How we worked this out. The web page explains each part.
The what-if panel sits under the cards. See Ask a what-if below.

Before there’s anything to show, the tab explains why: “Your first insights are on the way” on a new site, “Still collecting data” while there’s too little history, or “Insights start with DemandGuard” with Set up DemandGuard on a site that doesn’t run it. If loading fails you see “We couldn’t load your insights” with Try again.

Reading a card

Each card has a colored dot and its category, an Estimate tag when the number comes from a simulation, and a Low confidence tag when we had thin data. Below those come the headline, the detail, the disclaimer “Estimate from your last 30 days, not a promise.” on estimates, the link to act on it, and the evidence on the right, such as “22 of 30 days.”

Tapping the link opens the setting the insight is about:

an automation’s edit form, or the Create DemandGuard form
Pre-Peak Charge setup
the Automations tab
the Live Dashboard, scrolled to Battery when the insight is about your backup reserve
your subscription in Settings

If the automation a card points at has since been deleted, the app says “That automation is no longer there.” Nothing is ever changed for you from an insight.

Hiding an insight

Tap ••• on a card. What hiding does depends on where you are.

On the Insights tab, under Hide this insight, choose For 30 days or For 90 days. The card disappears everywhere, and a message tells you when it may return, for example “Hidden until Nov 3. It comes back if it still applies.”
On the dashboard, the same choices sit under Hide from your dashboard (it stays on the Insights page). The card leaves the dashboard only.

Cards that suggest an upgrade, and the DemandGuard backtest card, have one choice instead: Not interested, for 30 days. On the dashboard it takes every upgrade suggestion off the dashboard. They stay on the Insights tab. See Hiding an insight (web) for how each kind comes back.

The demand-charge question

If we can’t tell whether your rate plan has a demand charge, a row asks: “Have a demand charge? Tell us and we’ll check whether DemandGuard would have helped.” Add it → opens a sheet asking “Does your electric bill include a demand charge?” with Yes, No and Not sure. Tap Yes and it asks for an optional rate in dollars per kW. On the dashboard, the ✕ hides the question for 30 days.

If you said yes but left the rate out, the row reads Add your demand rate instead. Its sheet lets you type the rate, pick a Phoenix-area plan (SRP E-27, E-15 or E-16, APS Saver Choice Plus or Max), or tap Actually, I don’t have one. Sites in Australia don’t see the question. See Have a demand charge? (web).

Ask a what-if

The Ask a what-if panel answers fixed questions about your last 30 days, the same ones as on the web. Tap a question and the answer opens underneath it; “Running this on your last 30 days…” shows while it works. Only one question is open at a time.

A result shows the answer, a note, the Estimate tag and a link to the matching setting.
A short note explains why there’s no answer, such as “Needs DemandGuard”.
Couldn’t run this one means something went wrong on our side. Try again runs it once more.

Clear closes the answer. A question your site can’t ask yet is grayed out with the reason beside it.

Notifications

Two switches in Notification Settings control insight notifications. Both are on by default and only appear when your account has Insights.

Rate Season Changes — a heads-up when your rate plan moves into a season with new peak hours or prices.
Insight Tips — a heads-up when your battery history shows a way to save at peak.