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Notifications (iOS)

Notifications tab

Section titled “Notifications tab”

The Notifications tab shows your complete notification history — automation actions, DemandGuard alerts, system messages, and billing events — in reverse chronological order.

Scroll down to load older notifications.

Push notifications

Section titled “Push notifications”

Grid Getter uses Apple Push Notification service (APNs) to deliver alerts to your device. iOS uses a single notification permission that covers all notification types from Grid Getter — there are no separate channels to configure within the app.

Enabling notifications

Section titled “Enabling notifications”

The first time you sign in, Grid Getter requests notification permission. Tap Allow when prompted.

If you missed that prompt or previously denied it:

  1. Open iPhone Settings.
  2. Scroll down and tap Grid Getter.
  3. Tap Notifications.
  4. Turn on Allow Notifications.

Notification types

Section titled “Notification types”

Grid Getter sends notifications for:

  • Automation actions — when an automation sets your reserve level
  • DemandGuard alerts — demand period warnings and mode changes
  • Tesla connection — when your Tesla connection expires or is restored
  • Billing — subscription changes and payment events

All types are delivered through the same iOS notification permission. To disable specific types, go to Settings → Notification Settings in the app.

If push alerts stop arriving

Section titled “If push alerts stop arriving”

Grid Getter monitors whether your device token is still valid. If a notification fails to deliver — because you switched devices, reinstalled the app, or the token expired — Grid Getter removes the stale token and sends you an email with subject “Push alerts need attention.”

To restore push notifications, just open the Grid Getter app. Your device re-registers automatically in the background.

If notifications stop for any other reason and you haven’t received that email, go to Settings → Account → Refresh Push Notifications to manually re-register your device token.

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