Skip to content
Grid Getter Grid Getter Grid Getter Docs

Subscription (iOS)

Viewing your subscription

Section titled “Viewing your subscription”

Go to Settings → Subscription. The current plan name is shown beneath Manage Subscription.

Managing your subscription

Section titled “Managing your subscription”

Tap Manage Subscription to open the subscription management screen. From here you can:

  • View your current tier and its feature limits
  • Upgrade to a higher tier
  • See billing period and renewal date

All iOS purchases are processed through Apple’s App Store (StoreKit). Grid Getter never handles your payment details directly.

Upgrading

Section titled “Upgrading”
  1. Go to Settings → Subscription → Manage Subscription.
  2. Select the plan you want.
  3. Confirm the purchase with Face ID, Touch ID, or your Apple ID password.

The upgrade takes effect immediately.

If you tap the upgrade button on your report, the App Store purchase for the plan it suggests opens straight away, billed yearly. Cancel it and you land here with that plan listed first.

Canceling or downgrading

Section titled “Canceling or downgrading”

Subscription cancellations and downgrades are managed through Apple — not the Grid Getter app.

  1. Open iPhone Settings → [Your Name] → Subscriptions.
  2. Tap Grid Getter.
  3. Tap Cancel Subscription or select a lower tier.

Your current plan remains active until the end of the billing period. Turning off auto-renew sends you a notification and an email with the end date. When the plan ends, DemandGuard, Peak Time and Pre-Peak Charge finish the window they’re in, then turn off. See When your plan ends.

If you pick a lower paid plan in the app, for example Scheduled while you’re on Adaptive, a confirmation shows what you lose and what happens to your rules: when the change takes effect at your next renewal, DemandGuard and Pre-Peak Charge finish the window they’re in, then turn off, while Peak Time, Battery Protection and your custom rules keep running. Check I understand which rules turn off and when to continue.

Restoring purchases

Section titled “Restoring purchases”

If you reinstall the app or sign in on a new device and your subscription isn’t showing:

  1. Go to Settings → Subscription → Manage Subscription.
  2. Tap Restore Purchases.

This re-syncs your App Store transaction history with Grid Getter’s backend.

Cross-platform subscriptions

Section titled “Cross-platform subscriptions”

Grid Getter subscriptions are tied to your Grid Getter account, not to a specific platform. Your plan is visible across web, iOS, and Android — but billing changes must be made on the platform where you originally subscribed:

Purchased onManage on
Web (Stripe)app.gridgetter.com → Settings → Billing
iOS (App Store)iPhone Settings → [Your Name] → Subscriptions
Android (Google Play)Google Play Store → Subscriptions
Section titled “Related docs”