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Security

The Security tab lets you update your Grid Getter account password and sign out of every device at once.

To get there: Settings → Security

Changing your password

Section titled “Changing your password”
  1. Go to Settings → Security
  2. Click Change Password
  3. Enter your current password
  4. Enter your new password (minimum 8 characters)
  5. Confirm the new password
  6. Click Save

You’ll receive a confirmation email when your password is changed. If you didn’t request this change, contact support immediately.

Logging out of all devices

Section titled “Logging out of all devices”

If you’ve lost a phone, used a shared computer, or think someone else has your password, you can sign out everywhere at once:

  1. Go to Settings → Security
  2. Click Log Out Everywhere
  3. Confirm in the dialog

You’re signed out of the browser you’re using right away. Other browsers and the Grid Getter iPhone and Android apps are signed out within an hour, and each one needs a fresh sign-in. Your automations keep running the whole time, since they run on our servers rather than on your devices.

The regular Log Out button only signs out the device you’re using.

If you’ve forgotten your password

Section titled “If you’ve forgotten your password”

From the login screen:

  1. Click Forgot password? below the login form
  2. Enter your account email address
  3. Check your inbox for a reset link
  4. Click the link and set a new password

Reset links expire after 24 hours.

Account security best practices

Section titled “Account security best practices”
  • Use a unique password you don’t use on other services
  • Avoid sharing your account credentials
  • Log out of Grid Getter on shared or public devices, or use Log Out Everywhere if you forgot to

Tesla account security

Section titled “Tesla account security”

Your Tesla credentials are separate from your Grid Getter credentials. Grid Getter never stores your Tesla password — it only holds an OAuth token you can revoke at any time. See Integrations for more.